Privacy Policy

The Mindwise Connection

The Mindwise Connection is committed to protecting your privacy and handling personal information with care and respect. This Privacy Policy explains how personal information is collected, used, stored, and protected in line with the New Zealand Privacy Act 2020.

By using this website or contacting The Mindwise Connection, you agree to the collection and use of information in accordance with this policy.

1. Personal information we collect

We may collect personal information that you choose to provide, including:

  • your name

  • your email address

  • your phone number

  • any information you include in a contact form, email, or enquiry

  • information relevant to providing services or responding to enquiries

We do not knowingly collect personal information from children without the consent of a parent or guardian.

2. How we collect personal information

Personal information is collected when you:

  • submit a contact or enquiry form on this website

  • email or phone directly

  • engage with services provided by The Mindwise Connection

We only collect information that is reasonably necessary for our work.

3. How we use your information

Personal information may be used to:

  • respond to enquiries or requests

  • provide services or support

  • communicate about appointments, services, or relevant information

  • meet legal or professional obligations

Your information is used only for the purpose it was collected and is handled with care.

4. Sharing your information

We do not sell, trade, or rent personal information to third parties.

Information may be shared only when:

  • required by law

  • necessary to provide a service (for example, secure scheduling or communication tools)

  • you have given consent

Any third parties involved are expected to meet appropriate privacy and confidentiality standards.

5. Storage and security of information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, or disclosure.

Information is stored securely and accessed only by authorised individuals. While no method of storage is completely secure, care is taken to safeguard your data appropriately.

6. Accessing and correcting your information

You have the right to:

  • request access to personal information we hold about you

  • request correction of any information that is inaccurate

Requests can be made by contacting us using the details below. We will respond within a reasonable timeframe, in accordance with the Privacy Act.

7. Cookies and website analytics

This website may use basic cookies or analytics tools to understand how the site is used and to improve performance. These tools do not identify individuals personally.

You can choose to disable cookies through your browser settings.

8. Retention of information

Personal information is kept only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

9. Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or how information is handled. The most current version will always be available on this website.

10. Contact details

If you have any questions about this Privacy Policy, or wish to access or correct your personal information, please contact:

The Mindwise Connection
Email: kaaryn.mindwiseconnection@gmail.com
Phone: +64 27 358 6077

If you believe your privacy rights have been breached, you may also contact the Office of the Privacy Commissioner at www.privacy.org.nz.

Last updated: December, 2025